1.1. These purchasing rules (hereinafter - the "Rules") determine that terms and conditions of MANRASTA online store www.manrasta.lt (hereinafter - "Online store") . These rules are applicable to the buyers who purchase goods in the online store, or use the online store services in any other way .
1.2. The online store of goods trade is provided by the UAB MANRASTA, registered address: Peace pr.161B, LT-07150 Kaunas, legal entity code 135774825, VAT payer code LT357748219 (hereinafter - "the Seller").
1.3. Any person who purchases products in the online store or uses the web services is considered a buyer (hereinafter - "the Buyer"). MANRASTA online store can be used by (a) persons whose insanity is not limited to the court order, and (b) legal entities, acting through authorized representatives who have registered by accepting the store rules.
1.4. the Buyer implicitly confirms that it has the right to buy the online store by registering or placing an order.
1.5. When the Buyer places the order these Rules are kept as a contract between the buyer and the seller, and both parties are legally binded by the document. The contract is considered concluded when the Buyer generates the order at online store, performs payment (when the Buyer chooses to make payment at time of purchasing) and the Seller by sends confirmation e-mail that the Buyer's order is accepted. If the Buyer chooses to pay for the goods at the time of delivery, the contract is considered concluded when the Seller generates and sends the Buyer email with a confirmation that the Buyer's order is accepted. If the Republic of Lithuania, the legislation provides that certain goods can only acquire the right of persons (eg., An energy drink can only be acquired at least 18 years of age), the contract between the buyer and the seller is considered concluded from the moment when the Seller (or his representative) confirms (at the time of delivery) that the buyer has the right to purchase the goods ordered. If the seller cannot confirm that the or the person accepting the goods does not have the right to purchase the goods ordered, the contract for the sale of such goods shall be deemed signed, the goods will not transferred, and the money paid for the goods (if the Buyer chose to pay for the goods at time of booking) will be returned to the Buyers account within 5 (five) working days from the date of delivery.In this case, the Seller shall be entitled to deduct the cost of delivery from the amount paid. If the buyer hand't paid in advance, and the goods can not be transferred to the buyer, the buyer must compensate the seller the cost of goods delivery equal to EUR 5 (five EUR held).
1.6. Buyer will not be able to provide order , if he is not familiar with the rules and (or) does not agree with them. In cases where the buyer does not agree to the Terms, or some part of them, the Buyer should not order goods from the online store. Ordering goods in the online store is considered as full acceptance of the terms and conditions.
1.7. The seller reserves the right to modify, amend or supplement the Rules. Buyer is recommended to the Terms available at the time of shopping.
1.8. The seller does not take any risk or responsibility and is unconditionally released from any responsibility, if the Purchaser is either partially or totally unfamiliar with the rules, although he were supposed to read them.
1.9. The seller, has the right to limit the number of registered customers.
1.10. The seller has the right to restrict the Buyer's use of Web Services, or cancel the registration of the buyer without noticing if the buyer violates these rules or is trying to undermine the stability of online stores work and (or) security.
1.11. In the event of serious circumstances, the Seller may suspend or terminate the online shop, with no prior notification to the Buyer.
1.12. The seller confirms that he is authorized to sell, organize and execute shipments of goods and to other services, as set out in these Rules.
1.13. The Buyer confirms that he is 16 years or older.
2. Registration and processing of personal data
2.1. The buyer must register online stores in the system, by filling in the registration form. in order to shop and buy goods offered by MANRASTA. The registration form must be contain the following Buyer's personal data: name, address, e-mail address at which the goods are delivered, phone number, additional necessary data for the delivery of goods. Legal entity authorized representative, together with the authorized person required to submit a legal entity name.
2.2. The buyer is responsible for the accuracy of the registration form. If there are changes in the buyers registration data, the data must be immediately updated in the website. Seller shall in no case will be responsible for damage caused by the Purchaser and (or) third parties due to the fact that the buyer indicated false and (or) incomplete personal data or did not change or add to the data if they changed.
2.3. The buyer shall have the right at any time free registration data to modify, add or delete your registration by writing to [email protected].
2.4. By registering Buyer creates individual login data (username and password) and is obligated to keep them secret and not to disclose to any third parties. The buyer is responsible for the complexity and preservation, as well as for any activity (data transmission, the purchase orders, user comments, etc.), which were made in the online store while using individual buyer's name and password. If any third party is connected to the store using the Buyer logins it is considered as a Buyer. If the buyer loses the account data, he must immediately inform the seller by email or change the account credentials by logging in the online shop and changing password in "My Account." The seller will not be held responsible for damage caused to the buyer, by a third party at our online store using the Buyers login.
2.5. By registering, customers gives the seller the right to collect, store, organize, and manage any all personal data for the purposes of these Regulations, which the Customer directly or indirectly provided when registering and during a visit online store and using its services.
2.6. Customer provided personal data will be processed in accordance with the Republic of Lithuania personal data protection legal requirements, as well as other Lithuanian legislation governing the processing and protection. Processing and protecting personal data of the buyer Seller will implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing.
2.7. Buyer's personal data will be used to identify the Buyer and to determine whether the Buyer and the person to whom the goods are delivered, is an adult (Lithuanian legal cases), whilst selling the goods and delivering them. Buyer's personal data will be processed for direct marketing purposes only with the consent of the buyer. Buyer's consent expressed by completing the registration form and following the rules laid down by ticking the appropriate form fields.
2.8. Buyer personal data will be solely processed only by Seller and its partners, with whom the Seller shall cooperate in the online store management, the delivery of goods and (or) other, with Customer's order or fulfillment services. Seller will not disclose Buyers personal data to third parties other than those mentioned in the above mentioned Vendor partners or Lithuanian law for cases, when the seller has the obligation to do so.
2.9. Seller may use Buyer's non-personal data for statistical purposes such as buyers purchased data. Such statistics will be collected and processed in a way that would not disclose the buyer's identity or other personal data that could be used to determine a person's identity.
2.10. The buyer, who do not wants to get the sellers and (or) his partners proposals must indicate that in the registration form. If the buyers request so, the seller will not use the Buyer's personal data for marketing purposes and will not send the buyer of advertising or information messages, except those needed to carry out the buyer's request.
2.11. Buyer's personal data will be stored for no longer than is required for the data processing. Specific buyer's personal data, as well as the buyer's data for direct marketing purposes, retention periods are confirmed with the State Data Protection Inspectorate, unless the law sets specific deadlines for data storage. When the personal information is no longer necessary for the processing purposes and they will be destroyed.
2.12. The buyer has the right to the Seller, to get acquainted with the Seller processed Buyer's personal data and how they are processed, to demand correction of incorrect, incomplete and inaccurate personal data, require the suspension, other than for storage of their
3. Prices of goods, payment procedures and deadlines
3.1. Prices of goods online store and formed the order shown in Euros with VAT unless otherwise stated.
3.2. Weighted cost of the goods formed by the order determined preliminarily by the buyer required quantity (weight). Seller will endeavor to make the actual weight of the complete article maximally meet the buyer subscribed, but can not provide and does not provide any guarantees for this. In any case, the Seller ensures that if the actual weight of the goods will be higher than užsakytasis the buyer, the buyer does not need extra pay extra. If the price for the actual delivered goods weight is less than the buyer is paying (for the purchaser of the goods shall pay booking fees) paid and the actual price difference is paid to the buyer's bank account from which payment was made for goods via the electronic banking system or that is linked to a debit or credit card that was used to paying for goods (hereinafter - "the Buyer's expense), not later than five (5) business days after delivery. When the buyer has chosen to pay for the goods at the time of delivery (in cash or a payment card), the buyer pays for the actual goods delivered by weight, unless the goods delivered weight is greater than the ordered goods weight - in this case the buyer pays only for the ordered goods weight.
3.3. The buyer pays for the goods in the following ways:
3.3.1. Payment via e-banking - is a prepayment using customer's electronic banking system. The buyer, in order to take advantage of this payment form must be signed e-banking agreement with one of the following banks: Swedbank AB, Nordea Bank Finland Plc Lithuania Branch; SEB Bank AB DNB Bankas and Danske Bank A / S Lithuania Branch. When paying for the goods in this way, order is generated in the buyers banking system by the orders details. The buyer transfers the money to the seller. Responsibility for payment data security at the time buyer is paying for the order is lies to be bank.
3.3.2. Payment in cash - this is payment for the goods at the time of delivery. It is desirable that if the buyer chooses the payment for the goods in cash at the time of delivery, he should have the exact amount of money, but when the courier delivers the goods he can give change. The buyer must verify and count the courier given change along with the courier at the time of administration. Buyer confirms the amount of cash, and the buyer can not later make any claims on the rate of return.
3.4. If Buyers chooses payment for goods at time of booking, the buyer needs to immediately pay for the goods ordered, but not later than one (1) hour from the moment of the booking. Only upon receipt of payment from the buyer the goods are starting to be picked. When Cash on delivery payment is chosen, the Buyer's order will be executed immediate, the Seller will approve this by sending the buyer an e-mail.
3.5. If the Buyers chooses payment for goods at time of booking, the seller has the right to cancel the order without prior notice if the buyer does not pay for the goods within 8 (eight) hours from the moment of the booking.
3.6. VAT invoice is sent to the buyers registration form -mail within three (3) working days after delivery.
4. Product gathering and presentation
4.1. Trade area is determined by unilateral decision of the Seller. The goods can be delivered by the Seller or his authorized representative.
4.2. The delivery service is taxed at the online store "Shipping" and is valid at the time of ordering . Product delivery fee can be both fixed and depends on the buyer's price of the goods and (or) the delivery deadline.
4.3. The seller has the right to unilaterally at its discretion determine the minimum amount of the shopping cart, t. y. the minimum amount for which the buyer should choose and order products online store to buy them. Minimum amount reported in the shopping cart online shop under "Delivery". Delivery fee is not included in the minimum amount of the shopping cart.
4.4. Seller will make every effort to ensure that orders of the customers are fully satisfied, but can not provide and does not provide any guarantees for this. If the order has insufficient quantity the seller reserves the right not to deliver the goods or to deliver a smaller quantity of goods or a similar extent possible similar product (hereinafter - "Like product").
4.5. If the Seller chosen "Like product" price is lower than the buyer has paid, the actual price difference shall be paid to the buyer's account no later than five (5) business days after delivery. If you like the price is higher, the Seller confirms that the Buyer will not need extra pay extra. When the buyer is to chosen to pay cash on delivery, the buyer pays the actual cost of similar goods, unless this would be greater than the purchase price specified in the order - in this case the buyer pays the purchase price specified in the order.
4.6. If the buyer is not satisfied with the Seller chosen a similar product, he can return the goods this product to the Seller delivery representative . Return fact is noted on the invoice, or other document accompanying the transfer of the lot.
4.7. The Buyer can return "Like product", (with the exception of goods which, under the law shall not be modified and non-refundable), only by the Rules in section of the contract cancellation.
4.8. If the buyer has paid for the goods at the time of the purchase, the money for the ordered but not delivered products, as well as for the returned similar goods shall be paid into the account of the buyer no later than five (5) working days after delivery of the shipment.
4.9. When the buyer has chosen to pay for the goods at the time of delivery, the buyer must pay only for the sellers delivered goods, including those for which the buyer for any reason, return the time of delivery. Buyers money for the delivery of the returned goods will be paid back to the buyer's account no later than five (5) working days after delivery of the shipment.
4.10. Buyer ordered products are delivered to the buyer registered address. The buyer takes the responsibility to accept the goods.
4.11. In the event that the buyer at the time of delivery is not found, the seller has the right to issue the goods to any other adults in the indicated address, and the Buyer is not entitled to make any claims for delivery.
4.12. If delivery is not possible due to fault of the buyer or the buyer of circumstances (the Buyer has given a wrong address, the address indicated in the Buyers or the recipient is not found, the person receiving the goods is a minor, stated an invalid identity document, or refused to provide an identity document (the Seller may the claim under the applicable law, or these Rules), the buyer does not have enough cash in the amount specified in the order, the buyer can not settle a payment card at the Vendor's fault, etc.), repeatedly goods are not sent (unless the Purchaser shall additionally pay for the re-brand delivery), and pre-pay for the goods is refunded after deduction of the delivery fee. In the case of the order at the time the buyer was applied to the delivery fee discount, but the delivery is not possible due to fault of the buyer or the buyer of circumstances, the Seller reserves the right to withhold the entire delivery fee (in force in the ordering at the time) from the buyer refunded the amount of money regardless of the order at the time rebates. If the buyer has a choice of settling for the goods at the time of delivery, the buyer must cover the shipping costs incurred by the Seller at the rate indicated in paragraph 1.6 of the Rules.
4.13. The seller delivers the goods to the Buyer during the selected time window. Buyer agrees that in exceptional cases, the delivery may be delayed due to unforeseen and circumstances beyond the Seller. In this case, the Seller undertakes to immediately contact the Buyer and solve delivery issues. If the Buyer ordered goods are alcoholic drinks, all products can be delivered to the Purchaser no earlier then 8 hours. 10 min. and no later then 21 hours. 50 min. at the chosen delivery date and the chosen time.
4.14. In all cases, the seller will be exempted from liability for breach of terms of delivery, if the the goods are not delivered or not delivered in time for the fault of the buyer or the buyer of circumstances.
4.15. At the product delivery time, the Buyer together with the seller or his agent has to check shipment status, the goods delivered completeness (range). If the buyer will not check the condition of the goods, completeness is considered to be appropriate and delivered intact.
4.16. In the case of receipt of the goods the Buyer observes that the consignment does not contain an adequate quantity of goods or the goods do not meet the goods ordered, and this is not specified on the invoice, goods accompanying document or the next batch transfer - acceptance document, the Buyer must immediately (delivery time) inform the Seller about the problems. When the buyer finds that the goods delivered are of inadequate quality, he should not accept the faulty goods and give them back to the courier, and should write the reason for the return of the goods on the invoice, or other document accompanying the transfer of the lot - or for returning the goods in the document.
4.17. Energy drink, as defined in the Republic of Lithuania Law on Food Buyers can only be ordered by a person if he is at least 18 (eighteen) years and it is confirmed by online stores Seller. Energy drinks are only sold to the buyer only if the Buyer (or other goods receiving person) is not less than 18 (eighteen) years of age and provides valid identification (of the Republic of Lithuania (or foreign) passport, Republic of Lithuania (or foreign) citizen identity card or a new model (issued after 2005. November 1.) of the Republic of Lithuania driver's license). Buyer without identification, submission of an invalid identity document, or if it becomes clear that the Buyer is under the age of 18 (eighteen) years of age will not be handed the goods and it is considered that the goods (energy drinks) delivery is impossible due to the fault of the buyer or the buyer of circumstances, as provided for in the rules in paragraph 4.12, resulting in agreements on energy drinks purchase and sale has not been completed.
5. Product guarantee of quality and shelf life
5.1. General features of the goods are written of each item description. The producers of goods and (or) importers are responsible for the correctness of the information about the products' characteristics and the seller is responsible only for the proper presentation of this information (transfer) to consumers, unless the law provides otherwise.
5.2. Seller is not responsible for the fact that the products on the Internet color, shape or other parameters may not match the actual size, shape and color due to buyer using a display (monitor) features or other technical reasons, that might cause product feature inaccuracy.
5.3. Certain types of goods have a certain amount of specified in the following descriptions of goods and the goods at the warranty cards (vouchers).
5.4. In the case where the seller does not guarantee quality of certain types of goods items , the relevant legislation waranty is valid.
5.5. The seller does not guarantee the quality of goods, which by law must given by the Seller or the product manufacturer. If the buyer requests something about the quality of the goods the Buyer is directed to the Seller or other person responsible for goods quality assurance to provide information necessary for the buyer to use the product correctly.
5.6. In cases where goods has a limited shelf life, Seller agrees to sell such goods to the buyer so that he would be given a real opportunity to take advantage of such goods by the end of the shelf life.
6. The withdrawal. Product exchange and return
6.1. The buyer has the right to cancel the purchase - sale contract, notifying the Seller in writing form no later than fourteen (14) calendar days from the date of delivery of the goods. Free-form notification of cancelation and other required documents must be provided to the seller by email address [email protected].
6.2. After providing written notice of the cancelation of the purchase and other information needed by the Seller, Buyer needs to return the item (if it was delivered) not later than fifteen (15) calendar by the Rules set out in paragraph 6.7 of goods exchange and refund procedure.
6.3. Rules in paragraph 6.1 can only be used by a buyer who is declared as a consumer under the Ministry of Consumer Protection Act, that is. y. a person, his trade, business, craft or profession unrelated purposes (consumer use) seeking to establish or contract.
6.4. The buyer (user) can not take advantage of the rules in paragraph 6.1 of the contract for:
6.4.1. perishable goods or goods with a short shelf life;
6.4.2. packaged goods, which were packaged after delivery and which are not suitable for return due to health protection or hygiene reasons; as well as other Civil Code, 2001. 11 June. Lithuanian Government Resolution No. 697 approved Retail trade rules "and other legislation of the cases.
6.5. Product replaced or returned to the seller prior agreeing the time and address of withdrawal. Seller representative arrives to take back the goods. Seller takes all the related costs of the return. On the return of the goods, please contact e-mail. ([email protected]) or by telephone (+370 37 762 203). If the buyer request to return the goods at the time of delivery, the goods need to be returned to the Seller representative.
6.6. In the case of return or exchange of goods purchased in the online store, the seller has the right to require the buyer to complete the return of goods or replacement form.
6.7. Returned or exchanged goods must be intact, not merchantable (removal and damage labels and protective films, etc.), Consumer properties and can not be used. Item must be returned in its original packaging, the same designs as they were received by the buyer, by necessary document of purchase. If the product is not fully completed, is damaged, faulty or not properly packed, the seller has the right to reject the goods, do not change it and not to return the money for the damaged goods.
6.8. Money for the buyers accepted, but later canceled goods will be paid into the account of the buyer no later than fourteen (14) days after the buyer's notice of withdrawal receipt, unless Seller and Buyer agree otherwise.
6.9. In case of recovery or changing the quality goods according the delivery fee is paid only if all goods are returned at the same time.
7. Exchange of information
7.1. The seller sends all the messages to the buyer in the form of e-mail or telephone.
7.2. Buyers sends messages and questions to e-mail. ([email protected]) or by telephone (+370 37 762 203)
8. Final Provisions
8.1. These Rules under Lithuanian law.
8.2. These rules arising from the relationship by Lithuanian law.
8.3. In the event of damage, the guilty party compensates the other party for direct damages according to the Republic of Lithuania law grounds.
8.4. All disputes arising in respect of the enforcement of the rules shall be resolved by negotiation. Failing to have an agreement, the disputes will shall be settled according to the law of the Republic of Lithuania.
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